FAQ — Frequently Asked Questions

• Is the product compatible with my device/my intended use?
Yes, the product is designed to work with most models/surfaces/systems (depending on the product). If you have any doubts, you can send us a message and we'll confirm within 24 hours.

• How does the installation/start-up process work?
Everything is designed to be simple and quick: no tools, complicated applications, or technical knowledge are required. You receive the product plus clear instructions (and sometimes a video).

• What if the product is not suitable for me?
You're 100% covered: you have 30 days to try it . If you're not satisfied, you can return it and get a refund (see Returns & Warranty section).

• Is the product guaranteed?
Yes, every order includes our 2-year manufacturer's warranty (parts, technical defects, malfunctions).

• Can I track my order?
Yes, you will automatically receive a tracking link 24 to 48 hours after shipment.

• Is the payment secure?
Yes. All transactions go through an encrypted SSL system + Stripe / PayPal / Apple Pay.